I was born in Rustington and live in Worthing with my wife Nicola (who works with me at Moss Properties) and my teenage son.
I’ve been an estate agent since 1991 having had various jobs including working at my dad’s restaurant in Worthing.
The unsociable hours didn’t appeal to me so I got a job as an office junior at an estate agency, I found that I really enjoyed it and the rest is history.
It’s ironic that now I run my own business I often work evenings and weekends anyway. Who said being an estate agent was easy?
27 years since entering the industry I still love it.
In 2004 I set up Moss Properties with a partner and I’m immensely proud of the level of customer care we continually provide to our clients.
I’m a hard taskmaster but that’s because I’m genuinely passionate about ensuring each and every client we serve is 100 percent satisfied.
As estate agents we’re in a privileged position to help people make the right choices when they want to move.
As a smaller, independent estate agency I feel our team are more focussed and motivated to look after people’s property needs than some of our rivals who have strict targets they have to hit.
We regularly get our clients a higher price than our local rivals and I put that down to our focus on delivering the best possible results for them and our non-stop desire to improve in all areas of our work.
At Moss Properties we have a simple but successful ethos of treating everyone with honesty, respect and professionalism.
Shaun’s Top Tip: When preparing your property for sell aim for the look and feel of a quality hotel room. Neutral, minimal and somewhere people can imagine themselves living.
In my experience a well presented property up against a similar, but not so well presented one, can sell for between £5000-10,000 more.